Shipping

Shipping Information

Farfetch orders are delivered Monday to Friday between 9am and 5pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items. For those last minute purchases, Express delivery is available to most destinations and Same Day delivery is offered in select cities.

Depending on your location, we also offer a Flat Shipping Fee for orders above the following thresholds: 150 GBP, 250 USD, 200 EUR, 300 AUD, 300 CAD, 18000 RUB, 28000 JPY, 1500 CNY, 280000 KRW, 350 SGD, 150 CHF, 2500 MXN, 2000 HKD and 580 BRL.

ASIA

• Kuwait, Saudi Arabia, UAE: 250 USD
• Rest of Middle East: 150 USD
• China Mainland: 1500 CNY
• Hong Kong SAR: 2000 HKD
• Taiwan Region, Macau SAR: 150 USD
• Japan: 28000 JPY
• Russia: 18000 RUB
• Republic of Korea: 280000 KRW
• Singapore: 350 SGD

EUROPE

• United Kingdom: 150 GBP
• Spain, Netherlands, Italy, Germany, France: 200 EUR
• Sweden: 1340 SEK
• Denmark: 1050 DKK
• Romania: 220 EUR
• Switzerland: 150 CHF
• Rest of Europe: 140 EUR

AMERICAS

• Canada: 300 CAD
• United States: 250 USD
• Mexico: 2500 MXN
• Brazil: 580 BRL

OCEANIA

• Australia: 300 AUD

This means you can purchase multiple pieces from multiple locations for one shipping fee. The amount of the Flat Shipping Fee is based on the lowest price shipping option available for the item in your order, which travels the farthest to reach you.

All relevant delivery options available for your order and to your destination will be displayed at checkout.

Shipping Times:

DHL EXPRESS: Most of Europe and USA: delivery within 2-4 days Rest of the world: delivery within 3-7 days

UPS STANDARD: Available in Europe and the USA: delivery within 5-7 days

UPS EXPRESS SAVER: Only available in the USA: delivery within 2-4 days

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Farfetch cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.

we include the cost of value added tax ("VAT") and duties in your order, so you won't need to pay any additional fees if you are located in any of the locations below.

United Kingdom, Lebanon, Egypt, U.A.E, Saudi Arabia, Kuwait, Qatar, European Union, USA, Canada, Brazil, China Mainland, Taiwan Region, Hong Kong SAR, Australia, New Zealand, Puerto Rico, Switzerland, Singapore, Republic of Korea, Israel, India, Norway, Thailand, Japan, Mexico, Argentina, Spain, Chile, Colombia, Canary Islands, Isle of Man and San Marino.

If you are ordering from within your own customs zone or region, import duties will not be applicable however you may need to pay VAT or local sales and use taxes. For the UK and the USA, these are included at checkout.

If a DAP (Delivery At Place) destination is selected (i.e. customers outside of the destinations listed above), the price you pay to Farfetch will exclude all relevant import duties and sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to our carrier to release your order from customs. As we are unable to advise the exact amount, we recommend contacting your local customs office or tax authority before placing a DAP order.

SHIPPING TO USA

For international orders shipped to customers in the US, please be aware that US Customs may ask for your IRS, EIN or SSN number before enabling delivery to your address. You will normally have one week to provide this information before your order is returned to the Farfetch partner for a refund.

Please view our Terms & Conditions for further information.

Shipping Information

We are pleased to offer a Same Day delivery service in the following cities when you order from a participating Farfetch partner in that city: Berlin, London, Paris, Los Angeles, New York, Miami, Milan, Rome, Barcelona, Madrid, Manchester, Chicago, Dallas, Seattle, Shanghai, Dubai and Hong Kong SAR.

When browsing our site, you can select ‘Same Day Delivery To’ shown on the left category list. This will filter all the items that are available for Same Day delivery, so you’ll be able to shop only the styles that can be delivered that day.

If Same Day delivery is possible for your post code, this option will also show at checkout after you enter your shipping address. The Same Day delivery cost varies from city to city and will be visible on the Shipping page before completing your order. For details on which postcodes may be eligible for Same Day delivery, please see below.

As we require a signature for all orders, delivery to P.O Boxes and APO/FPO addresses are unavailable at this time.

Shipping Times

Place your order by 11 am local time and your Farfetch purchase will be with you by 7pm that same day (Monday to Friday, excluding public holidays). Orders placed after 11 am local time will be delivered the following business day.

Order Changes & Cancellations

If you would like to make changes to your order or the arranged delivery time, please contact Customer Service as soon as possible and we will be happy to assist you in any way possible.

If you miss a delivery, we will be in touch with you to arrange another suitable delivery date. If the second delivery attempt is unsuccessful, we’ll return your order to the Farfetch partner for a refund.

We can attempt to cancel your purchase if you change your mind, however as Same Day orders are prioritised, cancellations for these orders are not always possible. You can instead return your order for a refund via our free and easy returns service.

Please visit our Returns & Refunds page for further information.

Same Day delivery is available to the following postcodes:

Berlin

10115, 10117, 10119, 10178, 10179, 10243, 10245, 10247, 10249, 10315, 10317, 10318, 10319, 10365, 10367, 10369, 10405, 10407, 10409, 10435, 10437, 10439, 10551, 10553, 10555, 10557, 10559, 10585, 10587, 10589, 10623, 10625, 10627, 10629, 10707, 10709, 10711, 10713, 10715, 10717, 10719, 10777, 10779, 10781, 10783, 10785, 10787, 10789, 10823, 10825, 10827, 10829, 10961, 10963, 10965, 10967, 10969, 10997, 10999, 12043, 12045, 12047, 12049, 12051, 12053, 12055, 12057, 12059, 12099, 12101, 12103, 12105, 12107, 12109, 12157, 12159, 12161, 12163, 12165, 12167, 12169, 12203, 12205, 12207, 12209, 12247, 12249, 12277, 12279, 12305, 12307, 12309, 12347, 12349, 12351, 12353, 12355, 12357, 12359, 12435, 12437, 12439, 12459, 12487, 12489, 12524, 12526, 12527, 12529, 12555, 12557, 12559, 12587, 12589, 12619, 12621, 12623, 12627, 12629, 12679, 12681, 12683, 12685, 12687, 12689, 13051, 13053, 13055, 13057, 13059, 13086, 13088, 13089, 13125, 13127, 13129, 13156, 13158, 13159, 13187, 13189, 13347, 13349, 13351, 13353, 13355, 13357, 13359, 13403, 13405, 13407, 13409, 13435, 13437, 13439, 13465, 13467, 13469, 13503, 13505, 13507, 13509, 13581, 13583, 13585, 13587, 13589, 13591 13593, 13595, 13597, 13599, 13627, 13629, 14050, 14052, 14053, 14055, 14057, 14059, 14089, 14109, 14129, 14163, 14165, 14167, 14169, 14193, 14195, 14197, 14199, 14513, 14612, 14624, 14979, 16341, 16540, 16548, 16552, 16562, 16567, 16761

London

BR1, BR2, BR3, BR4, BR5, BR6, BR7, BR8, BR98, CR0, CR2, CR3, CR4, CR5, CR6, CR7, CR8, CR9, CR44, CR90, DA1, DA2, DA3, DA4, DA5, DA6, DA7, DA8, DA9, DA10, DA11, DA12, DA13, DA14, DA15, DA16, DA17, DA18, E1, E1W, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12, E13, E14, E15, E16, E17, E18, E20, E77, E98, EC1A, EC1M, EC1N, EC1P, EC1R, EC1V, EC1Y, EC2A, EC2M, EC2N, EC2P, EC2R, EC2V, EC3A, EC3M, EC3N, EC3P, EC3R, EC3V, EC4A, EC4M, EC4N, EC4P, EC4R, EC4V, EC4Y, WC1A, WC1B, WC1E, WC1H, WC1N, WC1R, WC1V, WC1X, WC2A, WC2B, WC2E, WC2H, WC2N, WC2R, E1, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12, E13, E14, E15, E16, E17, E18, E20, N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21, N22, NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11, SE1, SE2, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27, SE28, SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20, W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14, EC2Y, E1W, E98, N1C, N1P, N81, NW1W, NW26, SE1P, SW1A, SW1E, SW1H, SW1P, SW1V, SW1W , SW1X, SW1Y, SW95, W1A, W1B, W1C, W1D, W1F, W1G, W1H, W1J, W1K, W1S, W1T, W1U, W1W

Manchester

M1 M2 M3 M4 M5 M11 M20 M30 M40 M6 M12 M21 M31 M41 M7 M13 M22 M32 M43 M8 M14 M23 M33 M44 M9 M15 M24 M34 M45 M90 M16 M25 M35 M46 M17 M26 M38 M18 M27 M19 M28 M29

Paris

75001, 75020, 75116, 92001, 92002, 92010, 92014, 92015, 92020, 92024, 92026, 92027, 92030, 92031, 92032, 92033, 92034, 92035, 92036, 92037, 92038, 92039, 92040, 92041, 92042, 92043, 92044, 92045, 92046, 92047, 92048, 92049, 92050, 92051, 92052, 92053, 92054, 92055, 92056, 92076, 92079, 92082, 92092, 92096, 92097, 92100, 92110, 92120, 92130, 92170, 92200, 92240, 92300, 92400, 92401, 92402, 92403, 92404, 92405, 92406, 92407, 92408, 92409, 92411, 92412, 92413, 92414, 92415, 92416, 92417, 92418, 92419, 92671, 92672, 92675, 92677, 92679, 92727, 92729, 92730, 92733, 92735, 92742, 92800, 92801, 92802, 92803, 92804, 92805, 92806, 92807, 92808, 92809, 92811, 92812, 92813, 92815, 92816, 92817, 92818, 92820, 92821, 92822, 92823, 92824, 92885, 92886, 92904, 92907, 92911, 92913, 92915, 92917, 92919, 92921, 92922, 92925, 92926, 92928, 92931, 92932, 92933, 92934, 92938, 92939, 92974, 92979, 92984, 92989, 94140, 94160, 94200, 94220, 94250, 94270, 94300, 94700

Los Angeles

90008, 90016, 90019, 90024, 90025, 90034, 90035, 90036, 90043, 90048, 90049, 90056, 90064, 90066, 90067, 90069, 90073, 90077, 90084, 90094, 90095, 90209, 90210, 90211, 90212, 90213, 90230, 90231, 90232, 90233, 90291, 90292, 90294, 90295, 90296, 90302, 90306, 90307, 90308, 90309, 90311, 90312, 90401, 90402, 90403, 90404, 90405, 90406, 90407, 90408, 90409, 90410, 90411, 90046, 90028, 90038, 90005, 90010, 90020, 90004

New York

10008, 10041, 10043, 10045, 10055, 10060, 10080, 10081, 10280, 10281, 10285, 10286, 10292

Miami

33010, 33122, 33125, 33126, 33128, 33129, 33130, 33131, 33133, 33134, 33135, 33136, 33142, 33143, 33144, 33145, 33146, 33149, 33155, 33156, 33158, 33165, 33172, 33173, 33174, 33176, 33109, 33127, 33132, 33138, 33139, 33140, 33141, 33147, 33150, 33154, 33161, 33167, 33168, 33181, 33009, 33019, 33020, 33023, 33054, 33056, 33137, 33160, 33162, 33169, 33179, 33180

Milan

20121, 20122, 20123, 20124, 20125, 20126, 20127, 20128, 20129, 20131, 20132, 20133, 20134, 20135, 20136, 20137, 20138, 20139, 20141, 20142, 20143, 20144, 20145, 20146, 20147, 20148, 20149, 20151, 20152, 20153, 20154, 20155, 20156, 20157, 20158, 20159, 20161, 20162

Rome

00135, 00136, 00137, 00138, 00139, 00141, 00142, 00143, 00144, 00145, 00146, 00147, 00148, 00149, 00151, 00152, 00153, 00154, 00155, 00156, 00157, 00158, 00159, 00161, 00162, 00163, 00164, 00165, 00166, 00167, 00168, 00169, 00171, 00172, 00173, 00174, 00175, 00176, 00177, 00178, 00179, 00181, 00182, 00183, 00184, 00185, 00186, 00187, 00192, 00193, 00194, 00195, 00196, 00197, 00198, 00199

Barcelona

08001, 08042, 8100, 8105, 8106, 8107, 8110, 8120, 8130, 8140, 8150, 8160, 8170, 8171, 8172, 8173, 8174, 8181, 8184, 8185, 8186, 8187, 8190, 8191, 8192, 8193, 8195, 8196, 8197, 8198, 8200, 8201, 8202, 8203, 8204, 8205, 8206, 8207, 8208, 8209, 8210, 8211, 8213, 8214, 8220, 8221, 8222, 8223, 8224, 8225, 8226, 8227, 8228, 8229, 8230, 8232, 8240, 8241, 8242, 8243, 8251, 8272, 8290, 8291, 8292, 8293, 8300, 8301, 8302, 8303, 8304, 8310, 8320, 8328, 8329, 8330, 8338, 8339, 8340, 8348, 8349, 8350, 8358, 8360, 8370, 8380, 8390, 8391, 8392, 8395, 8397, 8398, 8400, 8401, 8402, 8403, 8410, 8420, 8430, 8440, 8450, 8480, 8500, 8520, 8540, 8551, 8620, 8630, 8635, 8640, 8690, 8700, 8720, 8734, 8740, 8750, 8754, 8755, 8756, 8757, 8758, 8760, 8770, 8780, 8788, 8799, 8800, 8810, 8811, 8812, 8820, 8830, 8840, 8849, 8850, 8860, 8870, 8901, 8902, 8903, 8904, 8905, 8906, 8907, 8908, 8910, 8911, 8912, 8913, 8914, 8915, 8916, 8917, 8918, 8919, 8920, 8921, 8922, 8923, 8924, 8930, 8940, 8950, 8960, 8970, 8980

Madrid

28001 to 28055

Hong Kong SAR

Hong Kong Island, Yau MaTei, Tsim Sha Tsui, Mong Kok

Chicago

60016, 60018, 60022, 60025, 60026, 60029, 60043, 60053, 60056, 60062, 60068, 60076, 60077, 60082, 60091, 60093, 60101, 60104, 60106, 60126, 60130, 60131, 60141, 60153, 60154, 60155 60160, 60162, 60163, 60164, 60165, 60171, 60176, 60181, 60191, 60201, 60202, 60203, 60204 60208, 60209, 60290, 60301, 60302, 60303, 60304. 60305, 60402, 60455, 60457, 60458, 60459 60465, 60480, 60501, 60513, 60514, 60521, 60523, 60525, 60526, 60534, 60546, 60558, 60559 60601, 60602, 60603, 60604, 60605, 60606, 60607, 60608, 60609, 60610, 60611, 60612, 60613 60614, 60615, 60616, 60618, 60619, 60620, 60621, 60622, 60623, 60624, 60625, 60626, 60629 60630, 60631, 60632, 60634, 60636, 60637, 60638, 60639, 60640, 60641, 60642, 60644, 60645 60646, 60647, 60651, 60652, 60653, 60654, 60656, 60657, 60659, 60660, 60661, 60664, 60668 60669, 60670, 60673, 60674, 60675, 60677, 60678, 60680, 60681, 60682, 60684, 60685, 60686 60687, 60688, 60689, 60690, 60691, 60693, 60694, 60695, 60696, 60697, 60699, 60701, 60706 60707, 60712, 60714, 60803, 60804, 75054, 75201, 75202, 75203, 75204, 75207

Dallas

75054, 75201, 75202, 75203, 75204, 75205, 75206, 75207, 75208, 75209, 75210, 75212, 75214, 75215, 75216, 75218, 75219, 75220, 75223, 75225, 75226, 75227, 75228, 75229, 75230, 75231 75235, 75238, 75246, 75247

Seattle

98004, 98005, 98006, 98007, 98008, 98011, 98012, 98020, 98021, 98026, 98028, 98029, 98033 98034, 98036, 98037, 98039, 98040, 98043, 98052, 98053, 98055, 98056, 98058, 98059, 98072, 98074, 98075, 98077, 98087, 98101, 98102, 98103, 98104, 98105, 98106, 98107, 98108, 98109 98112, 98115, 98116, 98117, 98118, 98119, 98121, 98122, 98125, 98126, 98133, 98134, 98136 98144, 98146, 98148, 98155, 98164, 98166, 98168, 98177, 98178, 98188, 98199, 98204, 98208

Shanghai Area (except Chongming Island and Changxing Island).

After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment. Once your order is approved, the relevant Farfetch partner will aim to dispatch it within 2 business days.

Depending on your location, delivery will normally take 2-7 business days from dispatch. We’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress under ‘My Orders’ in your Farfetch account.

If you order from multiple Farfetch partners, please keep in mind that your items will arrive separately. While we aim to always deliver within the specified times, we aren’t responsible for delays due to customs clearance or failed payment approval.

As your purchase will be prepared quickly for dispatch, please contact Customer Service as soon as possible to cancel or make any changes to an order. While we’re unable to cancel an order once it has been processed by a Farfetch partner, we offer a Free Returns service.

If you ordered a customised item, we can only accept cancellations up to 48 hours after you placed the order.

Further information on cancelling and returning an order can be found in our Return & Refunds Policy.

Our new F90 service offers you the unique opportunity to shop at Farfetch and receive delivery within 90 minutes. Once an F90 order is placed, it’s then carefully prepared in store by the Farfetch team and hand-delivered by a luxury Farfetch courier, wrapped in our exclusive Farfetch packaging.

F90, Store to Door in 90 minutes is currently offered from selected Farfetch partners and boutique partners in Berlin, Dubai, Hong Kong SAR, LA, London, Madrid, Milan, New York, Paris and São Paulo. If F90 is available for your location, you will be presented with the option while you shop. This premium service is available Monday to Friday, between 8am and 6pm.

If you decide your purchase isn’t quite right, we also offer a complimentary return service. Simply call 800 032 0327 and our Customer Service team will arrange a 2 hour collection window for the next working day. They are available Monday to Friday 8am-11pm GMT+1 and Saturday to Sunday 9am-9pm GMT+1.

We hope you’re excited to order your customised item! Due to the nature of this order, manufacturing lead times may vary as it is created specifically for you. Please consult the product page for more information on manufacturing times.

Please note: although customised items have a longer lead time, payment will be taken shortly after you place your order.